Banfield The Pet Hospital

OMG, I hope this sounds as dramatic as it was! This is the worst place I have ever done business in my life. The doctors and staff have no clue what customer service is. I guess this is why they work with dogs. If I could have reached…

Banfield in St. Louis park is horrible. We took our 5 month old great dane in for a possible bladder infection. They told us we had to leave her there so they could take a sample (really, just wanted to charge us a ward fee). We picked her…

Took my dog in for nail clipping. Usual Rude service from staff. Watched as 6 staff held the dog down, while one inexperienced member tries to clip the dogs nails. Watched her hit the dog, because he was upset with the way she was cutting…

I'd called because i was price checking for Declaw and shots for my kitten. the person that i talked to was very rude saying that i shouldve already gotten shots for my 6 month old kitten and she kept trying to get me to schedule an…

When I signed up for the Wellness plan at the St Louis Park, MN location, the front desk told me there were a bunch of free services I would receive & discounts on other services. The 2nd yr, my puppy was sick, throwing up constantly. I…